Last Updated: 23 JULY 2025
1. Introduction
Brauwerk Hoffman (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, preferences
- Transaction Information: Purchase history, payment information, billing address
- Communication Information: Messages, feedback, customer service interactions
- Technical Information: IP address, browser type, device information, website usage data
How We Collect Information
We collect personal information through:
- Direct interactions (forms, purchases, communications)
- Automated technologies (cookies, web analytics)
- Third-party sources (with your consent)
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide products and services you request
- Communication: To respond to inquiries and provide customer support
- Transaction Processing: To process orders and payments
- Marketing: To send promotional materials (with your consent)
- Website Improvement: To analyze usage and improve our services
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud and unauthorized access
4. Legal Basis for Processing
We process your personal information based on:
- Your explicit consent
- Performance of a contract with you
- Compliance with legal obligations
- Legitimate business interests (where not overridden by your privacy rights)
5. Information Sharing and Disclosure
We may share your personal information with:
Service Providers
Third-party vendors who assist with:
- Payment processing
- Shipping and delivery
- Website hosting and maintenance
- Marketing and analytics
- Customer support
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or illegal activities
- Ensure public safety
Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new entity.
6. Data Storage and Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure servers and networks
- Access controls and authentication
- Regular security assessments
- Employee training on privacy practices
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Specific retention periods vary based on the type of information and applicable legal requirements.
International Transfers
If we transfer personal information outside of Canada, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
7. Your Privacy Rights
Under Quebec and Canadian privacy laws, you have the right to:
- Access: Request information about what personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal limitations)
- Portability: Request a copy of your personal information in a structured format
- Withdrawal of Consent: Withdraw consent for processing (where consent is the legal basis)
- Object: Object to certain types of processing
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, contact us using the information provided in Section 11.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Provide personalized content
- Improve website functionality
You can manage cookie preferences through your browser settings. However, disabling cookies may affect website functionality.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Privacy Policy for Minors
We do not knowingly collect personal information from individuals under 18 years of age without parental consent. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Brauwerk Hoffman
1298 Rte 148
Campbell’s Bay, QC J0X 1K0
Email: todd@brauwerk-hoffman.ca
Phone: (613) 732-0388
12. Privacy Incident Notification
In accordance with Law 25, if we experience a privacy incident that presents a risk of serious harm, we will notify affected individuals and relevant authorities as required by law.
13. Privacy Impact Assessments
We conduct privacy impact assessments for new projects or changes to our processing activities that may present privacy risks, as required under Quebec privacy legislation.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and indicating the revision date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
15. Governing Law
This Privacy Policy is governed by the laws of Quebec and Canada. Any disputes arising from this policy will be subject to the jurisdiction of Quebec courts.